RanchOS

Support

We are here to help. If you have a problem, a question or need assistance with the platform, contact us.

Direct Contact

HoursMonday – Friday, 9:00 AM – 6:00 PM CST
ResponseWithin 24 business hours

Open a Support Ticket

Frequently Asked Questions

How do I create a RanchOS account?

You can request access through the demo form on our home page or contact us directly at alex@ranchosglobal.com. An advisor will guide you through onboarding.

How does the genetics marketplace work?

The marketplace is public and shows animals for sale from ranches registered on the platform. You can filter by breed, type, ranch and more. To contact the seller, click the animal and use the contact form.

Is my data secure?

Yes. All communication is encrypted with HTTPS. Your ranch data is only visible to you and the RanchOS team. See our Privacy Policy for details.

Can I use RanchOS without an internet connection?

Yes. RanchOS has an offline mode for the ranch dashboard. Changes made offline sync automatically when the connection returns.

How do I report a technical issue?

Email alex@ranchosglobal.com with a description of the issue, screenshots if possible, and the device/browser you are using. We reply within 24 business hours.

How do I delete my account or data?

To request deletion of your account and data, email alex@ranchosglobal.com with the subject "Data deletion". We will process your request within the legal timeframes.